Duke Energy Power Outage Map for Florida, Indiana, and Ohio
ZacharyWilliamWhen the lights go out in parts of Florida, Indiana, or Ohio served by Duke Energy, the power outage map is one of the fastest ways to see what is happening, how many customers are affected, and when power is likely to be restored. This guide walks you through how to use the Duke Energy outage map for these three states, how to read what you see, and how to prepare with safe backup power at home.
We will focus on practical, step-by-step instructions. You will also find a short overview of quiet, indoor-safe backup options such as UDPOWER portable power stations that can keep your essentials running while Duke Energy crews work on restoration.
What Is the Duke Energy Power Outage Map?
The Duke Energy power outage map is an online, interactive tool that shows current power interruptions across Duke’s service territory. You access it from the Outages section on the Duke Energy website or directly at the outage map URL. On a single screen you can:
- View where outages are happening in real time.
- See how many customers are affected in each area.
- Check the current status and estimated time of restoration (ETR).
- Zoom all the way down to your specific neighborhood or address.
- Report an outage and find links to outage alerts and storm safety information.
The same data also feeds into the Duke Energy mobile app, so you can track outages on your phone even if you leave home to stay with family or go to a safer location during a storm.
Quick Links for Florida, Indiana, and Ohio Customers
Here are the core Duke Energy resources you will use before and during an outage:
- Duke Energy Outage Map (all states): https://outagemap.duke-energy.com/
- Report or check an outage online: Go to duke-energy.com/outages and choose your state.
- Outage alerts (text, phone, email): Sign up from your online account or the outage page to get automatic notifications about status changes and restoration times.
- Duke Energy mobile app: Available on the Apple App Store and Google Play. Lets you view the outage map, report outages, and receive updates.
- Third-party statewide view: Outage aggregators like PowerOutage.us can show the total number of customers out by utility for each state, useful when major storms hit Florida, Indiana, or Ohio.
How the Duke Energy Outage Map Works
Although the interface may change slightly over time, the basic workflow is similar:
- Open the map: Visit the outage page and click “View Current Outages” or go directly to the outage map URL.
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Choose your location: Either:
- Allow the map to use your device’s location, or
- Type in your address or ZIP code in the search bar.
- Zoom and pan: Use your mouse or fingers to zoom into your city, county, or neighborhood. Outage clusters are usually shown with colored circles or shapes.
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Click an outage area: A pop-up box will typically show:
- Number of customers impacted.
- Status (e.g., “Reported,” “Crew en route,” “Crew on site”).
- Estimated time of restoration (if available).
- When the information was last updated.
- Report your outage: If your home has no power but does not appear in a listed outage, you can use the “Report an Outage” button, the mobile app, text, or phone.
During large hurricanes or severe storms, the map can look crowded. Think of it as a high-level snapshot: it tells you if the problem is just your home, your street, or a much larger area, which helps you decide whether you should wait it out or lean on backup power.
State Guides: Florida, Indiana, and Ohio
Duke Energy does not serve every address in these three states, but it does cover large parts of each. Below are state-specific tips for using the outage map and knowing who to call.
Florida: Hurricanes, Thunderstorms, and Duke Energy Florida
Duke Energy Florida serves around 2 million customers across a wide service area in central and northern Florida. Hurricanes, tropical storms, and intense summer thunderstorms make power interruptions a regular part of life in many communities.
How to check Florida outages
- Go to the Duke Energy outage map .
- Confirm that the jurisdiction is set to Florida (you may see a state selection menu on first visit).
- Type your city, street address, or ZIP code into the search field.
- Zoom in until you see your neighborhood and any outage icons nearby.
- Click on an outage icon to view the number of customers affected and the current estimated restoration time.
How to report an outage in Florida
- Text OUT to 57801 from the phone on your Duke account.
- Call Duke Energy Florida’s automated outage line at 800-228-8485.
- Report the outage via the online outage portal or the Duke Energy mobile app.
In Florida, large storm systems can cause hundreds of thousands of outages in a few hours. The outage map makes it easier to see whether your county is already under repair or if storms are still passing through.
Indiana: High Winds, Ice Storms, and Duke Energy Indiana
Duke Energy Indiana serves dozens of counties across the state. Strong thunderstorms, derechos, and winter ice storms regularly damage lines, especially in more rural or tree-covered areas.
How to check Indiana outages
- Open the outage map and select Indiana as your jurisdiction if prompted.
- Enter your address or ZIP code, or drag the map to your city or county.
- Look for colored clusters or icons indicating outages. Click an icon for more detail, including estimated restoration time where available.
How to report an outage in Indiana
- Text OUT to 57801.
- Call Duke Energy Indiana’s outage line at 800-343-3525.
- Use the mobile app or the online outage portal to report your location without power.
Because ice and wind can knock out power to very small pockets of customers, the map helps you see whether you are in one of a few isolated outages or part of a larger event that may take longer to resolve.
Ohio: Severe Storms in Duke’s Ohio/Kentucky Service Area
Duke Energy’s Ohio/Kentucky subsidiary provides electric service to hundreds of thousands of customers in southwest Ohio and northern Kentucky, including the Cincinnati area. Severe winds, flooding, and winter storms often drive the largest outage events here.
How to check Ohio outages
- Visit the Duke Energy outage map and select Ohio/Kentucky if necessary.
- Search for your city, neighborhood, or ZIP code.
- Click on any outage symbols around your home to see how many customers are impacted and whether crews are already assigned.
How to report an outage in Ohio
- Text OUT to 57801.
- Call Duke Energy Ohio/Kentucky at 800-543-5599.
- Report via the Duke Energy mobile app or online outage portal for status tracking and notifications.
When large systems roll through the Ohio River Valley, the outage map makes it much easier to understand whether restoration is likely to be a matter of hours or potentially longer, especially if flooding or heavy damage has occurred.
Using the Map Safely During Storms
Checking the outage map is helpful, but safety always comes first. Keep these basics in mind while you are watching the map and waiting for updates:
- Stay away from downed power lines. Assume every line is energized. Report downed or sparking lines immediately to 911 and then to Duke Energy using the appropriate phone number for your state.
- Do not attempt your own repairs. Never try to clear trees or branches from lines yourself. Let trained crews handle it.
- Protect sensitive electronics. Unplug TVs, gaming consoles, and computers, or plug them into surge protectors. Voltage fluctuations during restoration can damage devices.
- Keep refrigerator and freezer doors closed. A closed fridge can usually keep food safe for several hours; a full freezer can often hold temperature longer.
- Use generators safely. Gas generators must stay outside, far from windows and doors, to avoid deadly carbon monoxide buildup. Indoor-safe battery power stations are a safer alternative for inside use.
Why You Still Need Backup Power
The Duke Energy outage map is an excellent information tool, but it does not shorten storms or repair time. Recent hurricane seasons in Florida and severe storms across Indiana and Ohio have shown that even with strong crews and modern grid technology, widespread outages can still last many hours or, in extreme cases, several days.
For many households, the biggest concerns during an extended outage are:
- Keeping phones, laptops, and hotspots powered for communication.
- Running a Wi-Fi router and modem so the internet stays up when the grid is down.
- Powering critical medical devices like CPAP machines (always consult device manuals for power requirements).
- Preventing food spoilage in the refrigerator or small chest freezer.
- Running a few LED lights so the house is safe and livable after dark.
Traditionally, many people relied on noisy gas generators for this, which require fuel, outside placement, and careful exhaust management. Today, more households in Florida, Indiana, and Ohio are switching to portable power stations—large lithium battery packs with AC outlets—as a cleaner, quieter backup option.
UDPOWER Portable Power Stations as a Backup Option
If you live in a Duke Energy service area and want a quiet, indoor-safe backup option to pair with the outage map, UDPOWER’s LiFePO4 portable power stations are one practical choice. They are battery-powered (no fumes), can charge from the grid before storms and from solar during extended outages, and offer enough capacity for essential devices.
Why LiFePO4 matters for outage preparedness
UDPOWER uses LiFePO4 cells in its portable power stations, including the S1200 and C-Series models. LiFePO4 chemistry typically offers:
- Thousands of charge cycles (4,000+ cycles listed on UDPOWER spec sheets).
- More stable performance compared with many older lithium chemistries.
- Lower self-discharge, so the unit can sit charged for longer between uses.
Example: UDPOWER S1200 for home outage backup
The UDPOWER S1200 Portable Power Station is designed with home backup in mind—exact specs may change over time, but at the time of writing the key features include:
- Capacity: 1,190 Wh (watt-hours) of usable energy.
- AC Output: 1,200 W rated pure sine wave with up to about 1,800 W surge capability.
- Weight: Around 26.0 lbs—portable enough to move between rooms.
- Outputs: 5 AC outlets plus 10 DC outputs (USB-A, USB-C, DC5521, car port, and wireless charging).
- UPS function: Switchover time under 10 ms in UPS mode, designed to help keep sensitive devices like routers or small desktop PCs running during brief grid interruptions.
- Battery life: 4,000+ charge cycles advertised, thanks to LiFePO4 cells.
- Noise: Cooling system designed to run very quietly (listed around 25 dB in UDPOWER’s materials).
- Solar options: Can be paired with UDPOWER 120W, 210W, or 420W solar panels for faster off-grid recharging during extended outages.
With roughly 1,190 Wh of capacity, the S1200 can power a typical 60–100 W refrigerator for many hours, or keep a combination of router, phones, laptops, and small medical devices running through even long Duke Energy outages, as long as you manage your loads carefully.
Smaller C-Series options for lighter outages
If you mainly want to keep communications and a few small devices going, rather than heavier household loads, UDPOWER’s C-Series portable power stations offer lighter, more compact alternatives:
| Model | Capacity (Wh) | AC Output (Rated / Max or Surge) | Approx. Weight | Typical Use Case During an Outage |
|---|---|---|---|---|
| UDPOWER C200 | 192 Wh | 200 W rated, up to ~400 W surge | About 5.4 lbs | Phones, tablets, Wi-Fi router, a laptop, and small DC lights. |
| UDPOWER C400 | 256 Wh | 400 W rated, up to ~800 W max output (per product listing) | About 6.88 lbs | Routers, laptops, mini-fridges, and, according to UDPOWER’s specs, use as a car jump starter when needed. |
| UDPOWER C600 | 596 Wh | 600 W rated, up to ~1,200 W max output (per product listing) | About 12.3 lbs | Heavier home loads like multiple laptops, a router, CPAP, and a small appliance for several hours. |
| UDPOWER S1200 | 1,190 Wh | 1,200 W rated, ~1,800 W surge | About 26.0 lbs | Short-term home backup: fridge, communications, CPAP (check device specs), lights, and small electronics during larger Duke Energy outages. |
Which size is right for you depends on your loads. A good rule of thumb is to list the devices you absolutely must run during an outage (and their wattage), estimate how many hours you need them, and then choose a power station capacity that covers that total energy requirement with some margin.
FAQ: Duke Energy Outage Map & Backup Power
1. Do I still need to report my outage if I see my neighborhood on the map?
Yes. Even if the outage map shows an issue in your area, Duke Energy encourages customers to report their own outage. This helps verify exactly which homes are affected and can improve restoration accuracy and communication, especially when some customers come back online while others remain out.
2. How often is the Duke Energy power outage map updated?
Duke Energy describes the map as providing near real-time information. In practice, updates occur periodically as field reports come in and crews update status. During major storms, you may see information change multiple times per hour as restoration progresses.
3. Does the outage map show planned maintenance outages?
In many cases, yes—planned work that affects customers is reflected on the outage map or in alerts. For planned work, Duke often communicates in advance by email, text, or mail, so make sure your contact information and outage alert preferences are up to date.
4. Are portable power stations safe to use indoors?
Battery-based portable power stations like the UDPOWER models discussed here are designed for indoor use because they do not burn fuel and do not produce exhaust. However, you should still follow the manufacturer’s safety instructions, ensure adequate ventilation around the unit, and avoid overloading the AC output beyond its rated wattage.
5. Can a portable power station replace a whole-house generator?
Not in most cases. A portable power station is ideal for essential loads—lights, communications, small medical devices, and possibly a refrigerator or small window A/C unit, depending on the model. It is usually not intended to run central air conditioning or an entire home at once. Think of it as a targeted, quiet, flexible backup for your most important devices while Duke Energy works to restore grid power.
